60-Day Money-Back Guarantee
At Foxy we want you to love your results. If you are not completely satisfied, you may return your purchase within 60 days of delivery for a full refund of the product price.
How to start a return
- Email our support team at hello@shiplox.net with your order number and reason for return.
- We reply within 24 hours with simple return instructions.
- Once your item arrives back with us, we process your refund within 5 to 10 business days to your original payment method.
Items should be returned in usable condition with the included accessories. Return shipping is the customer's responsibility unless the item arrived faulty or incorrect. Gift cards are non-refundable.
Arrived damaged or faulty? Contact us within 48 hours of delivery and we will send a free replacement right away.